Hotmail Email Not Working? Common Problems and Easy Fixes

Are you a deadline-oriented person who often finds that your Hotmail email is not working? That can be pretty frustrating when you’re trying to stay ahead of schedule. The first reason could be the browser you’re currently using. The standard version of Google Chrome may not support Hotmail features. If you’re wondering why your Hotmail isn’t working, here are some of the top reasons

Top Reasons Why Your Hotmail Account Is Not Working

1. Check Your Internet Connection

• Ensure your device is properly connected to the internet.
• Server and internet issues can directly affect Hotmail functionality.

2. Login Errors or Password Problems

• Check if your browser is up to date.
• Try using a different browser like Google Chrome, Mozilla Firefox and Safari.

3. Corrupted Browser Cache and Cookies

• Clear cache and cookies from your browser to fix common Hotmail issues.

4. Hotmail Account Locked or Suspended

• Change Hotmail passwords if your current one seems incorrect or isn’t working properly.
• Follow on-screen steps to recover your account.

Important Features to Check When Hotmail Is Not Working

1. Microsoft Outlook Service Outages

• Check Microsoft’s official outage status page.
• If unresolved, contact Microsoft Support.

2. Extensions or Antivirus Conflicts

• Use only one antivirus program to avoid conflicts.
• Disable browser extensions that might interfere with Outlook.
• Run your system in safe mode and perform a virus scan.

3. IMAP/POP Settings for Mail Apps

• IMAP Server: imap-mail.outlook.com
• SMTP Server: smtp-mail.outlook.com
• Encryption: SSL/TLS

Fix Hotmail Not Working on Android

• Ensure stable internet connection.
• Clear cache and data: Settings > Apps > Outlook > Storage > Clear Cache and Data
• Uninstall and reinstall the Outlook App via Google Play Store.
• Check and update both the Outlook app and your Android system.

Helpful Tips When Your Hotmail Email Is Not Working

1. Check Email Filters

• Filters may block important Hotmail messages.
• Remove unnecessary filter clauses.

2. Check Junk/Spam Folders

• Sometimes, emails are redirected to the junk folder instead of the inbox.

3. Check Email Storage Limit

• Full mailbox storage can prevent new emails from being received.

4. Check Email Forwarding Settings

• Email forwarding may redirect your Hotmail emails elsewhere.
• Turn off forwarding if not required.

Final Words: Troubleshooting Hotmail Not Working

There are several reasons why your Hotmail email might not be working. Keeping your browser updated and following proper troubleshooting can solve many issues. If you’re an Android user, try this:

1. Open the Outlook app on your device.
2. Select your Hotmail account.
3. Tap on Delete account and confirm.
4. This will remove your Hotmail account from the device and allow a clean re-setup.

Still Not Working?

• Double-check all browser, app, and security settings.
• Contact Microsoft Support if needed.

Need help with your Hotmail or email issues? Contact Sky Help Service at +1-888-710-9516 for free third-party email customer support service.