Hotmail Not Working on iPhone? Here’s How to Fix It

There are many times when your Hotmail will not work on your iPhone. iPhone users often encounter issues with Hotmail not syncing or receiving emails from their Outlook.com inbox. In today’s communication-driven world, even small email disruptions can cause big problems. There are multiple reasons why your Hotmail email is not working, but most can be resolved with a few simple checks.

Let’s explore the possible reasons and effective fixes for Hotmail not working on iPhone.

Reasons Why My Hotmail Is Not Working on My iPhone

 

• • Connection Issues: A weak or unstable internet connection can prevent your phone from syncing with Hotmail servers.

• • Incorrect Settings: Improper IMAP/SMTP settings may disrupt email sending/receiving.

• • Outdated Software: Using older versions of iOS or Outlook may lead to compatibility issues.

• • App Error: The Outlook or Mail app may crash or freeze, causing syncing problems.

Common Fixes for Hotmail Not Working on iPhone

1. Check Your Internet Connection

Without a stable Wi-Fi or data connection, your iPhone won’t sync emails. Test your internet by loading other apps or websites.

2. Update iOS and the Outlook App

 

• • Go to Settings > General > Software Update and install any available iOS updates.

• • Open the App Store and check for Outlook updates.

3. Re-add Your Hotmail Account

 

• • Go to Settings > Mail > Accounts.

• • Select your Hotmail account and tap Delete Account.

• • Then tap Add Account > Outlook.com and sign in again.

4. Check IMAP and SMTP Settings

Make sure your email server settings are correct:

 

• • IMAP Server: imap-mail.outlook.com

• • SMTP Server: smtp-mail.outlook.com

• • Encryption: SSL/TLS

5. Restart Your iPhone

Hold the power button, slide to turn off, and restart after a few seconds. This can resolve minor glitches affecting Mail apps.

6. Reinstall the Outlook App

 

• • Press and hold the Outlook app icon > tap Remove App.

• • Open the App Store, search “Outlook,” and reinstall the app.

7. Enable Background App Refresh

 

• • Go to Settings > General > Background App Refresh.

• • Ensure it’s turned on for Outlook or Mail.

Step-by-Step: How to Fix Hotmail Email Not Working on iPhone

 

1. 1. Delete and re-add your Hotmail account via Mail > Accounts settings.

1. 1. Clear cache by reinstalling the Outlook app.

1. 1. Restart the iPhone to refresh system processes.

1. 1. Check for iOS updates and install any pending versions.

1. 1. Visit Microsoft service status to check for global outages.

1. 1. Switch from POP3 to IMAP for better sync performance.

1. 1. Adjust junk mail settings on both the Mail app and Hotmail web interface.

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